The security of your account is a top priority for Woodforest. Debit card fraud affects every cardholder worldwide and is a major concern to us.
We continuously monitor your Woodforest Debit MasterCard® activity to help identify and prevent fraudulent transactions on your account. For additional protection, Woodforest now offers debit card fraud alerts by sending a text straight to your mobile device.
How does it work? If suspicious charges outside of the norm appear on your Woodforest Debit MasterCard®, a text will be sent to your mobile device instructing you to call our Fraud Department where a Fraud Specialist will assist you.
Supported Wireless Providers:
The following Wireless Providers are supported by the Woodforest Debit MasterCard® Fraud Text Alert service: ACS Wireless, Alltel (includes Midwest), AT&T, Bluegrass, Boost, Cellcom, Cellular One of East Central Illinois, Cellular South, Centennial, Cincinnati Bell, Cox Wireless, East Kentucky Network, GCI Communications, Immix Wireless, Inland Cellular, Next-Tech Wireless, NTelos, Revol Wireless, Rural Cellular Corporation, Sprint, Nextel, T-Mobile USA (includes Suncom), Thumb Cellular, U.S. Cellular, United, Verizon Wireless, Virgin Mobile USA, WCC or WCW (West Central Wireless)
For assistance, email us at firstname.lastname@example.org, or call our toll free number at 1-877-968-7962.
Woodforest Debit MasterCard® Fraud Text Alerts - 2 messages per day. To cancel the service, send STOP to MYWNB (69962). To receive more information, send HELP to MYWNB (69962). Message and Data Rates May Apply. Account holder authorizes text charges to appear on wireless bill or to be deducted from prepaid balance.