Rev. Sept. 2011
FactsWhat does Woodforest National Bank do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit history and checking account information
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons we choose to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes Woodforest share?Can you limit this sharing?
For our everyday business purposes-
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YesNo
For our marketing purposes-
to offer our products and services to you
YesNo
For joint marketing with other financial companiesYesNo
For our affiliates' everyday business purposes-
information about your transactions and experiences
YesNo
For our affiliates' everyday business purposes-
information about your creditworthiness
YesYes
For our affiliates to market to youYesYes
For nonaffiliates to market to youYesYes
To limit our sharing • Call toll-free 1-877-968-7962 and speak with a customer service representative

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice

However, you can contact us at any time to limit our sharing.

Questions?Call toll-free 1-877-968-7962 or go to https://www.woodforest.com
Who we are
Who is providing this notice?Woodforest National Bank ("Woodforest")
What we do
How does Woodforest protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also limit access by our employees to information that we believe is reasonably necessary to maintain your accounts, complete a transaction that you authorized, or otherwise meet your needs.

How does Woodforest collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes–information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may gvie you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.

Our affiliates include financial companies such as
  • mortgage companies
  • investment companies
  • insurance companies
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates we can share with include mortgage companies, insurance companies, investment companies, credit card companies, direct marketing companies, and nonprofit organizations.

Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include financial services companies.